Shipping methods

We use 3rd party shipping company E-courier & Paperfly to ship your product at your door step within Dhaka, for outside Dhaka we have pickup locations.

We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and making payments for them separately.

You can also check to see if our shipping service is available for the address you intend to have your ordered products delivered to.

  • Inside Dhaka shipping:     Delivers within 3-10 business days
  • Outside Dhaka shipping:   Delivers within- 7-10 business days

Shipping (Due to covid19)

Shipping price chart
Destination Shipping charges Shipping Method
Dhaka BDT 70 3-10 Days
Outside Dhaka BDT 120-150 7-10 Working days

Exchange

Trendz offer you 7 days easy exchange

  • Exchange offer is available if you have any size issues
  • Product damage

– You have the option to collect it from nearest showroom

– We can deliver to your doorstep  if the product is defective or you received a different product from us.

– If the the product matched by your orders one still you want to change, an additional courier charge will be applicable.

Return Policy 

1. If product have any physical damage you can return it with in 3 working days
2. You can change product size within 3 working days.
Refund Policy

Your money is 100% safe with us. Refunds are issued when

  • We can not deliver the product
  • If a different Products is delivered to you.
  • Damaged product.
  • Missing Product From Courier.

– If you pay us by using card then we will request a refund in bank which will take 3-5 working days.

– Most refunds are fully refunded in 7-10 days after we receive the return package.

(Credit card payment return may take longer depending on Commercial Banks)

– If you pay us by any mobile wallet (i.e. bKash, Rocket, Upay, Ok Wallet), then your money will be refunded in same account within 2-5 working days.